Avast Free Forum is a site that lets users ask questions regarding their anti-virus software. It offers a variety of means, including tutorials and FAQs. The site is easy to use and is frequently updated.
Avast is a major player in the security market and offers one the highest levels of customer support for its anti-virus software. The support button on their website and LAPTOP or COMPUTER application gives you access to a useful FAQ and discussion forums, and also premium tech assistance if there are any issues.
The company also offers live chat support to help customers get quick responses, an email ticketing system to help with more detailed queries, and three 24/7 phone support lines located in the UK, Australia and the U.S. Its online knowledge base is not extensive, but contains support guides for all its products.
However, the customer service isn’t perfect. A joint is avast or norton better investigation conducted by PCMag and Hauptplatine discovered that the business shares data about its customers location and Internet protocol address with third-party companies, which can raise privacy concerns for some users. The paid plans do not provide enough benefits to justify the additional cost. The forum was recently hacked and hackers were able obtain user names, usernames emails, usernames, and hashed passwords. Fortunately, payment information was not compromised. The company has stated that it will rebuild the forum using a faster and more secure platform. The company has a policy on security that states it will not sell or share personal information with third parties without their consent.